Terms & Conditions

Agreement to These Terms

By requesting a quote, scheduling an appointment, purchasing a gift card or accepting service, you agree to these Terms & Conditions. If you do not agree, do not schedule or receive service.

Quotes, Booking and Service Selection

Online prices and time estimates are starting points. The customer is responsible for providing accurate vehicle details, service needs and condition information. Photos may be requested before an appointment. Vanta may recommend a different package when the selected service does not reasonably match the condition or desired result.

Submitting a quote request does not reserve an appointment. An appointment is confirmed only after Vanta or the scheduling provider confirms it and any required deposit is completed.

Pricing, Deposits and Payment

• Prices shown are starting prices unless specifically stated otherwise.
• Vehicle size, condition, contamination and labor may increase the final price.
• Pet hair, stains, sand, smoke, odors, excessive debris, bodily fluids, hazardous materials and restoration level buildup may require added charges or refusal of service.
• Applicable taxes may be added.
• Any required deposit is applied according to the booking and cancellation policy shown during scheduling.
• Payment is due when service is completed unless another arrangement is confirmed in writing.

Vanta will communicate material changes to the recommended service or price before proceeding whenever the condition can reasonably be identified in advance.

Mobile Service Location and Utilities

Standard detailing appointments are performed at the customer residential location. The customer must provide safe, legal and adequate driveway access, a working outdoor water connection and a standard electrical outlet within practical reach of the vehicle. Workplace and public parking appointments are not standard service locations.

Fleet service at an approved commercial location may be considered case by case. Vanta may postpone or refuse work when the location, access, weather, lighting, utilities, traffic, property rules or surrounding conditions make service unsafe or impractical.

Customer Responsibilities Before Service

• Remove valuables, firearms, medications, sensitive documents and personal property.
• Provide access to the vehicle, keys and any compartments included in the service.
• Disclose known mechanical, electrical, material, paint, trim, glass or water leak concerns.
• Identify aftermarket equipment, loose parts, damaged controls and sensitive modifications.
• Keep children and pets safely away from the active work area.
• Obtain any property owner, HOA or management permission required for mobile service.

Vanta is not responsible for personal items left inside the vehicle or for delays caused by unavailable access, utilities or authorization.

Vehicle Condition and Results

Detailing improves appearance and cleanliness but cannot guarantee complete removal of every stain, odor, scratch, defect or contaminant. Results depend on material type, age, previous repairs, damage, contamination depth and the service selected.

Permanent staining, dye loss, cracking, delamination, oxidation, clear coat failure, deep scratches, etched glass, embedded odor and other existing damage may remain. Vanta may stop a procedure when continuing could cause unreasonable damage.

Photos, Inspection and Documentation

Vanta may photograph or record the vehicle and work area before, during and after service for condition documentation, quality control and dispute prevention. Marketing use is addressed in the Privacy Policy. Tell Vanta before service if you do not want vehicle images used for marketing.

Rescheduling, Cancellation and Weather

Appointments are subject to the cancellation and deposit rules presented during booking. At least 24 hours notice should be provided for cancellation or rescheduling. Late cancellation, missed appointment, inaccessible vehicles, unavailable utilities or an unsuitable service location will result in deposit forfeiture or a charge where permitted.

Mobile service may be rescheduled because of rain, snow, extreme temperatures, unsafe air quality, wind or other conditions that affect safety or results. Weather related changes initiated by Vanta are not treated as customer missed appointments.

Existing Damage and Liability

The customer acknowledges that older, weakened, repaired, modified or previously damaged materials may react unpredictably during normal detailing. Vanta is not responsible for the failure of existing defective components, loose trim, failing paint, deteriorated upholstery, malfunctioning electronics or undisclosed damage.

Any concern believed to have resulted directly from service must be reported promptly so Vanta can inspect it. Liability, if established, is limited to the reasonable cost of correcting the directly affected area and will not exceed the amount paid for the applicable service except where law requires otherwise.

Gift Cards, Referrals and Promotions

Gift cards are subject to the balance and redemption process of the issuing provider and may be applied toward eligible Vanta services. Remaining service balances are paid separately. Referral offers and promotions may have eligibility rules, expiration dates, service restrictions and limits against combining offers.

Maintenance and Fleet Services

Maintenance frequency, scope and price are set case by case based on vehicle condition, size, use, storage and desired standard. Eligibility may require an initial qualifying detail. Fleet availability, location, pricing and scheduling are also evaluated case by case and may require a written service arrangement.

Right to Refuse or Stop Service

Vanta may refuse, pause or stop work involving unsafe conditions, illegal activity, hazardous materials, undisclosed biohazards, aggressive behavior, unsuitable property access, equipment limitations or work outside the agreed scope. Charges may apply for completed labor and travel where permitted.

Website and Third Party Services

Website information is provided for general guidance and may be updated without notice. Scheduling, payments, gift cards, maps, reviews and social links may be operated by third parties under their own terms and privacy policies.

Governing Law and Changes

These terms are governed by applicable Utah law. If one provision is unenforceable, the remaining provisions continue in effect. Vanta may update these terms as services, policies or legal requirements change. Updated terms become effective when posted.

Questions About These Terms

Contact Vanta Auto Detailing LLC at vantaautodetailingutah@gmail.com or (801) 548-7744.